Legal notice

Last updated: October 12, 2026

Website operator

NAPRE and napre.com are operated by Flow Sports Technology Co., Limited.

Business address:
Flat/Room 917B, Block A, 9/F, New Mandarin Plaza
14 Science Museum Road, Tsim Sha Tsui, Kowloon
Hong Kong

Contact us

Email: support@napre.com
Telephone: +852 90548996
Customer service: Monday–Friday, 9:00 AM–10:00 PM, Beijing time (China Standard Time, UTC+8). Closed on Saturdays and Sundays.

Orders and returns

The business address above is not a return warehouse. Please contact our support team before returning an item. We will confirm the original shipping warehouse and the return instructions for your order.

For purchase and delivery information, please read our Terms of Service, Shipping Policy and Returns & Refunds Policy.

Privacy

Our Privacy Policy explains how personal information is handled when you visit our website, contact us or place an order.